HERO WPE 2024 JUNE04 IDCriticalRoles

Identifying Critical Roles for Today and the Future - Workforce Planning Exchange

Critical roles are high-impact jobs that contribute value to stakeholders and are difficult to fill with available talent in the market. Identifying those roles provides the organization with critical information needed to analyze and forecast best allocation of scarce resources. How do organizations go about this process, especially as AI and technology change what work looks like and how it’s structured? The meeting explores i4cp’s 7-Step Strategic Workforce Planning Process and dives into step two of that model: talent segmentation.

Members are invited to share their processes, ongoing changes, and lessons learned in identifying critical roles (now and future) for their organizations.


  • How critical roles are changing within organizations, and how that impacts the identification process
  • Member examples: Identifying critical roles and lessons learned along the way


Looking for inspiration before our meeting? Check out these i4cp resources:

This meeting is exclusively for members of the Workforce Planning Exchange. If you'd like to participate, please contact us to see if you qualify. If you are an i4cp member, please log in to access the registration/meeting details.
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This event is approved for certification credits.