Next Practices 2024 Hero with Brandon Roberts

How ServiceNow is Building an AI-Powered Culture within HR

Join your peers - the Next Practices Weekly series provides a forum for HR leaders to come together, discover and advance the next best practices. Each week, you’ll hear from a Strategic HR, Talent & Learning, DE&I, or Talent Acquisition executive, from some of the largest and most respected organizations in the world.

This week, i4cp's Tom Stone, Senior Research Analyst, is joined by Brandon Roberts, Group VP, People Analytics and AI, of Service now to share the journey of building an AI powered culture within HR at ServiceNow.  This includes ServiceNow's process and operating model, how ServiceNow thinks about success, key technology decisions, the enablement journey, and where ServiceNow is investing and seeing value from GenAI and AI more broadly.

These weekly discussions will address what is top of mind for HR practitioners, coupled with the latest research from i4cp, and shared amongst your peers in a collaborative setting. This is a great opportunity for you to share, hear, and even debate effective (and ineffective) approaches that make sense for your employees and your organizational objectives.

To ensure open discussion, this event is exclusively for HR practitioners. Vendors and consultants are not permitted to attend.