Careers at i4cp

What if you could help millions of people around the world achieve greater fulfillment in the work they do while at the same time help the world’s leading employers provide a better employee experience, and achieve better business results?  That’s what we do at i4cp every day. 

We seek someone who is comfortable presenting to large crowds of people and providing credible advice and guidance to senior HR leaders and CEOs at Fortune 500 organizations. This person has a strong consulting or practitioner background with an advanced degree (e.g. a Ph.D. in I/O psych; or a Master’s in HR Management or Business). They'd also have experience conducting research studies in HR.

While you don't need working knowledge of R or SPSS, or ability to run correlation analysis, but it’s a big bonus if you do. 

Bottom line: you must be skilled at not only translating the data into actionable insights, but being able to understand the interdependencies among multiple data strings and/or across the various HR functions.  Strong writing skills are required. 

Send your cover letter/email & resume here.

As a Membership Director you will lead the solution delivery for a group of members supporting their human capital initiatives. The Membership Director’s responsibilities focus on retention and expansion of our relationships and revenue by working with assigned members and their Senior HR Executives. The Membership Director is also expected to represent the member voice within i4cp. This location for the position negotiable and reports to the VP of Member Services. i4cp is based in Pioneer Square, Seattle.

Responsibilities

• Develop an overall understanding of assigned members and build relationships with HRLT and CoE Leaders
• Develop annual strategic plans for each member with corresponding tactics
• Achieve 85%+ renewal of member portfolio and actively increase membership value and revenue for i4cp
• Provide strategic counsel to each member’s HR Leadership Team on a regular basis
• Develop and deliver on Member Action Plans that align with assigned Member’s top initiatives
• Manage account renewal process, to include accurate forecasting
• Collaborate with field sales on new account transitions
• Provide value added services and upsells for assessments, workshops, boards, and special projects
• Initiate and provide management in the development of key processes to support scaling and best practices within account management

Professional Qualifications

Key Competencies (the ideal candidate will have all of the following skills and experience):

• 8+ years human capital experience working as a practitioner/consultant along with an interest in human resource research and emerging practices
• Demonstrated ability to work with Senior Executives
• Excellent communicator verbally and in written formats; well-developed presentation skills
• Proven organizational and prioritization skills
• Capable of managing member activity, communications, and upsell opportunities in a structured and documented fashion
• Working knowledge of applications like Microsoft Office and customer relationship management (i.e. Salesforce.com)
• Desire to take the initiative in identifying, addressing and resolving day to day issues and challenges
• Bachelors degree, preferably in business related field

Compensation

The compensation includes salary and bonus, equity and standard benefits.

Send your cover letter/email & resume here.

As a Membership Engagement Lead you will support the solution delivery for an assigned portfolio of member organizations. The Membership Engagement Lead’s responsibilities focus on project managing key aspects of the membership experience to drive awareness of opportunities for engagement within the network and its various resources. The Membership Engagement Lead is also work in partnership with Membership Directors on executing Member Action Plans for targeted organizations. This location for the position negotiable and reports to the VP of Member Services. i4cp is based in Pioneer Square, Seattle.

Responsibilities

• Support the delivery of Member Action Plans created for each member with Membership Director
• Schedule quarterly meetings with targeted members
• Identify and maintain contact records on Member’s HR Leadership Team and Key Roles within assigned members
• Document, review and report on key actions with members relating to the Member Health Scorecard
• Collaborate with field sales on new account transitions
• Coordinate with finance on invoices and payment collections
• Initiate and provide management in the development of key processes to support scaling and best practices within account management
• Support the achievement 85%+ renewal of member portfolio and actively increase membership value and revenue for i4cp

Professional Qualifications

Key Competencies (the ideal candidate will have all of the following skills and experience):

• Excellent communicator verbally and in written formats; well-developed presentation skills
• Proven organizational, prioritization and project management skills
• Capable of managing member activity, communications, and upsell opportunities in a structured and documented fashion
• Working knowledge of applications like Microsoft Office and customer relationship management (i.e. Salesforce.com)
• Desire to take the initiative in identifying, addressing and resolving day to day issues and challenges
• 1 - 3 years human capital experience working as a practitioner/consultant along with an interest in human resource research and emerging practices
• Bachelors degree, preferably in business related field

Compensation

The compensation includes salary and bonus,equity and standard benefits.

Send your cover letter/email & resume here.

About Us
Founded in 1965 and relaunched in 2006, i4cp is the world’s leading authority on human capital, producing more HR research than any other firm. Many of the most prominent global organizations (from Amazon to Patagonia to the federal government) and senior leaders rely on i4cp for insight into next practices and emerging workforce trends research. Supported by a powerful community of human capital practitioners who drive our research, we equip organizations to better anticipate, adapt, and act in a constantly changing business environment.

Role
Imagine empowering HR executives at the world’s largest companies with the insights and data that helps them reshape the way millions of employees work.

We’re seeking an experienced and innovative partner to assist the member services (MS) team by driving expansion of HRLT members onto our executive boards. This includes partnering with MS Team members on relationship development and commercial expansion, as well as providing operational and strategic support to facilitate the sales process, and ensure the overall success of the member relationship

The Board Development Partner plays a pivotal role in supporting the Land & Expand efforts in engaging HR Leadership Team members in i4cp membership and our additional solutions. This role involves a combination of project management, customer relationship management, and strategic support to ensure the success of sales initiatives and member satisfaction.

Key Responsibilities

Sales Operations:

• Meet / exceed quarterly expansion goals by:
• Providing current/updated view of HRLT members (CHRO and direct reports).
• Partnering in the development and implementation of sales strategies and initiatives for expanding member revenue.
• Driving connections to HRLT for Board sales, and potentially leads/referrals to other i4cp product sales (e.g. Culture, Membership, Executive Search).
• Collaborate with the MS team to create and manage sales forecasts, reports, and performance metrics.
• Monitor sales processes and identify opportunities for process improvement.
• Coordinate with different departments, such as marketing and finance, to ensure seamless sales operations.
• Assist in the preparation of sales presentations, proposals, and contract documentation for potential clients.
• Provide product knowledge and benefits information to prospects during the sales process.
• Maintain accurate and up-to-date customer records in the CRM system.

Send your cover letter/email & resume here.

Department: Sales

Reports To: Sales Manager

Summary: The Senior Sales Support Specialist/Member Partner plays a critical role in supporting the sales team's efforts to acquire and retain clients for HR research services and subscription-based membership programs. This position provides a combination of administrative, customer relationship management, and strategic support to ensure the success of sales initiatives and maximum client satisfaction.

Responsibilities:

• Collaborate with sales team to develop and execute strategies for attracting new subscribers and retaining existing members
• Assist in preparing sales presentations, proposals, and contract documents
• Provide product information and educate prospects on membership benefits
• Serve as primary contact for resolving client issues and ensuring satisfaction
• Maintain accurate customer records in CRM system
• Track client engagement metrics and subscription renewal dates
• Analyze sales data to identify trends and opportunities
• Create reports on sales performance indicators for leadership
• Coordinate with marketing on lead-generation activities and campaigns
• Onboard and train new sales support team members
• Work cross-functionally to align sales processes with other departments
• Develop strategies to increase member engagement and retention
• Generate regular reports on sales activities, conversion, and growth
• Interpret data to provide strategic recommendations for sales improvement

Qualifications

• 2+ years experience in sales support or subscription roles
• Knowledge of HR research and membership models
• Proficiency with CRM platforms and Microsoft Office
• Strong analytical and interpretation skills
• Excellent written and verbal communication abilities
• Strong relationship-building and client-service focus
• Organized and able to manage multiple priorities
• Experience overseeing and mentoring team members
• Understanding of sales processes and metrics

Send your cover letter/email & resume here.

United States (Remote)

What We Do

i4cp is the leading authority on next practices in human resources. We produce more research than any other human capital research firm in the world, and many of the world’s most prominent organizations and HR leaders turn to i4cp to better capitalize on emerging workforce trends. Supported by a powerful community of human capital practitioners, we provide insights that help organizations better anticipate, adapt, and act in a constantly changing business environment.

The Position

The i4cp Senior Director of Member Development is responsible for attracting new member organizations, typically Fortune 1000, to join the i4cp member network. Successful candidates will have a proven track record of overachievement in selling HR-based solutions to Fortune 1000 organizations and C-level executives. This individual will be comfortable interacting with CHROs and senior level HR buyer, and will be results-oriented, input-focused, entrepreneurial, and a team player.

Responsibilities

• Geographic territory management
• Discover needs, architect and offer solutions that are in alignment with prospect’s business objectives
• Create and manage sales opportunities with top prospects in territory
• Exceed new business quarterly sales objectives ($250K quarterly)
• Build and manage a pipeline of Fortune 1000 opportunities that support achievement of quota
• Submit accurate new business forecasting on a weekly basis
• Lead insightful conversations about salient business and human capital issues across all industries and    particularly how i4cp’s High Performance Organization and Next Practice research supports and increases organizational effectiveness
• Plan and execute annual territory strategy with supporting account and opportunity plans
• Manage post sale strategic account relationships to uncover upsell and cross-sell opportunities
• Enter and maintain data accurately through salesforce.com CRM
• Develop and maintain in-depth understanding of i4cp’s complete value proposition across all services and solutions
• Become an expert in i4cp research and offerings and serve as a go-to source for members and prospects who want more information concerning our solutions
• Observe, understand and communicate current business and human capital management trends

i4cp is a rapidly growing organization, and thus success at this role will enable future rapid growth and management opportunities. Other geographic territory assignments are possible.

The Qualifications

• 5+ years of proven Fortune 1000 new business sales success (exceeding a $1.5M quota)
• Proven ability to initiate and develop conversations/relationships with C-level Human Resources executives of major corporations
• Demonstrated success selling human resources solutions
• Compelling written and persuasive oral communication skills
• Track record of success in executing complex sales cycles

Benefits:

• Equity
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Remote

Send your cover letter/email & resume here.

We're always looking for talented new people who have strong business acumen and are fast-paced and customer-focused. Send us your resume and cover letter and let us know why you'd be a fit at i4cp.